Accessibility Statement for Mayor of London Homes

This accessibility statement applies to Mayor of London Homes. This website is run by the Greater London Authority (GLA). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen and without content being truncated or overlapping
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Issues affecting screen reader software users

  • Some images, including of developments do not have a meaningful text alternatives.

Reporting accessibility problems with this website

If you need information on this website in a different format (accessible PDF, large print, easy read, audio recording or Braille) or would like to report an accessibility problem with the website, please:

We’ll consider your request and get back to you within five working days, to advise further.

If you cannot view the map on our contact us page, please call or email us for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact City Hall.

Technical information about this website’s accessibility

The Greater London Authority (GLA) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website has been tested against the Web Content Accessibility Guidelines version 2.2 AA standard.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

How we tested this website

This website has been audited to ensure compliance with WCAG 2.2 AA. A sample of pages and components were tested which reflected all the key user journeys for the Mayor of London Homes website users.

We tested: The Mayor of London Homes website available at: https://mayoroflondonhomes.london.gov.uk/

This website was first tested on 13 March 2026. It was most recently tested on 15 June 2026. The test was carried out by Test Partners Ltd.

Preparation of this accessibility statement

This statement was prepared on 13 March 2026. It was last reviewed on 15 June 2026.

We followed GOV.UK guidance on deciding how to check the Mayor of London Homes website website as follows:

  • We manually assessed all the “unique” pages to determine the type of content on those pages.
  • We identified a minimum representative subset of pages that contain examples of the most common layouts, components and features, including:
    • Important “unique pages”.
    • Pages with text content.
    • Interactive elements such as forms.
  • We conducted a manual WCAG audit on the representative subset of pages.